Privacy policy

Privacy policy

Last updated: February 2026

At Legacy London, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Collection of Personal Data

When you visit our website, we automatically collect certain information about your device, including:

  • Your web browser and IP address.

  • Your time zone and cookies installed on your device.

  • Pages visited, duration of stay, and interactions with our website.

Additionally, when you make a purchase or attempt to make a purchase, we collect the following personal information:

  • Full name.

  • Shipping and billing address.

  • Email address and telephone number.

  • Payment information (encrypted and processed securely via Shopify Payments or other authorised providers).

2. Purpose of Data Processing

We use your personal data exclusively to:

  • Process and fulfil your orders (including shipping and order confirmations).

  • Communicate with you regarding your purchase or enquiries.

  • Screen our orders for potential risk or fraud.

  • Improve and optimise your user experience on our website.

  • Provide you with information or advertising relating to our products, provided this is in line with the preferences you have shared with us.

3. Sharing Your Personal Data

We share your personal information with third parties only as necessary to provide our services, specifically:

  • Shopify: Our e-commerce platform provider.

  • Payment Providers: Such as Shopify Payments or PayPal to process transactions.

  • Delivery & Logistics: To ensure your products reach you.

  • Professional Service Providers: Such as email marketing tools (only if you have opted in).

We do not sell your personal data to third parties for marketing purposes.

4. Legal Basis (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Contractual Obligation: To fulfil your orders.

  • Legal Obligation: To comply with tax and accounting laws.

  • Legitimate Interests: For website security, fraud prevention, and service optimisation.

  • Consent: Where you have explicitly agreed to receive marketing communications.

5. Your Rights

Under UK data protection law, you have rights including:

  • Access: The right to ask us for copies of your personal information.

  • Rectification: The right to ask us to correct inaccurate information.

  • Erasure: The right to ask us to delete your personal information.

  • Restriction: The right to ask us to limit the processing of your data.

  • Object: The right to object to the processing of your personal data.

  • Data Portability: The right to ask that we transfer your data to another organisation.

To exercise any of these rights, please contact us at:

contact@londonlegacy.uk

6. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information, or as required by UK law for tax and reporting purposes.

7. Cookies and Tracking

Our website uses cookies to enhance functionality, remember your preferences, and analyse our traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

8. Data Security

We employ appropriate technical and organisational measures to protect your data from unauthorised access, loss, or manipulation. All transactions are processed over a secure SSL-encrypted connection.

9. Changes to this Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

Email: contact@londonlegacy.uk

Legacy London – Quality you can rely on.